External Review of the Baldrige Performance Excellence Program (BPEP) Underway
Many were surprised in June when they were notified that there would be no Baldrige award program process in 2022, a hard decision that came as a result of some serious reflection about whether the program was having the intended impact – which it was not – and a decision for an external and thorough […]
CHIPS and Science Act of 2022 Adds “Community” as 7th Category of the Malcolm Baldrige National Quality Awards
“Congress has now affirmed the important role of communities and the fundamental truth that ‘For America to sustain its vitality, promote opportunity and create a more equitable society during its second 250 years of existence, we must improve the performance of communities and the people who lead and live in them.’ Helping fulfill that vision […]
NIST Updates Baldrige Self-Assessment Tools Honing in on Preparation, Communication, and Inclusion
Some organizations are content with superficial measures to determine organizational and performance excellence. Some are looking for something more. For organizations truly committed to achieving organizational excellence or being considered world-class, it is sometimes necessary to look beyond regulatory compliance, adherence to or certification against international management system standards, or typical managerial metrics highlighting rising […]