Although ISO 19011—“Guidelines for auditing management systems” has included language about remote QMS audits since the 2018 revision, this became a reality for many of us in March 2020 with the onset of Covid-19 and the mass lockdowns that ensued. Many of us have been exclusively auditing quality management systems remotely for a year and a half, and without doubt will continue to do so.
In the beginning of the pandemic, there were articles circulating to point to the language of ISO 19011:2018 or blogs from consultants that claimed they were able to teach effective remote-auditing methods to ensure that the results were just as effective as their on-site counterparts. However, now that we are nearly two years into this, I wanted to get some opinions about the actual effectiveness of remote auditing as it stands today.
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